Terms of Service

1. Acceptance of Terms

These Terms of Service ("Terms") govern your access to and use of Scout Scheduling ("Scout," "we," "us," or "our"), including our Microsoft Outlook add-in, website, and related services (collectively, the "Service").

By installing, accessing, or using Scout, you agree to:

• Be bound by these Terms
• Comply with all applicable laws and regulations
• Our Privacy Policy
• Microsoft's terms and policies regarding Office Add-ins

2. Description of Service

Scout is an AI-powered meeting scheduling tool that integrates with Microsoft Outlook to help users:

• Automatically suggest available meeting times
• Manually select meeting slots from their calendar
• Send scheduling links to meeting recipients
• Create calendar events with Microsoft Teams or Google Meet links
• Coordinate schedules with multiple participants

Scout is provided "as-is" and we reserve the right to modify, suspend, or discontinue any aspect of the Service at any time without notice.

3. Eligibility

To use Scout, you must:

• Be at least 13 years of age (or the minimum age in your jurisdiction)
• Have a valid Microsoft account with Outlook/Office 365 access
• Have the legal capacity to enter into binding contracts
• Not be prohibited from using the Service under applicable law
• Provide accurate, current, and complete information during registration

4. Account Registration and Security

4.1 Microsoft Account

Scout uses Microsoft OAuth for authentication. You are responsible for maintaining the security of your Microsoft account credentials.

4.2 Account Security

You agree to:

• Keep your login credentials confidential
• Notify us immediately of any unauthorized access to your account
• Accept responsibility for all activities conducted through your account
• Not share your account with others

4.3 Account Termination

We reserve the right to suspend or terminate your account if you violate these Terms or engage in fraudulent, abusive, or illegal activity.

5. Acceptable Use Policy

You agree NOT to use Scout to:

• Violate any laws, regulations, or third-party rights
• Send spam, unsolicited communications, or harass others
• Impersonate any person or entity
• Upload viruses, malware, or other malicious code
• Attempt to gain unauthorized access to our systems
• Reverse engineer, decompile, or disassemble the Service
• Use automated scripts or bots to abuse the Service
• Resell, sublicense, or commercially exploit the Service without authorization
• Interfere with or disrupt the Service or servers
• Collect or harvest user data without consent

Violation of this policy may result in immediate account termination and legal action.

6. Subscription Plans and Billing

6.1 Free Tier

Scout offers a free tier with limited functionality. We reserve the right to modify or discontinue the free tier at any time.

6.2 Paid Subscriptions

When paid plans become available:

• Subscription fees are billed in advance on a monthly or annual basis
• All fees are non-refundable except as required by law
• You authorize us to charge your payment method for recurring fees
• Prices may change with 30 days' notice
• Failure to pay may result in account suspension or termination

6.3 Cancellation

You may cancel your subscription at any time. Cancellation takes effect at the end of your current billing period. No refunds will be issued for partial billing periods.

7. Intellectual Property Rights

7.1 Our Rights

Scout and all related content, features, and functionality are owned by us and protected by copyright, trademark, and other intellectual property laws. You may not:

• Copy, modify, or distribute our software or content
• Remove or alter copyright notices or branding
• Use our trademarks without written permission

7.2 Your Content

You retain ownership of any content you submit through Scout (meeting titles, descriptions, etc.). By using Scout, you grant us a limited license to:

• Store and process your content to provide the Service
• Display your content to recipients you designate
• Use anonymized, aggregated data for analytics and improvement

This license ends when you delete your content or terminate your account.

8. Third-Party Services and Links

Scout integrates with third-party services including:

• Microsoft Graph API (calendar access)
• Microsoft Teams (meeting links)
• Google Meet (alternative meeting links)

We are not responsible for:

• The availability, accuracy, or content of third-party services
• Any harm caused by third-party services
• Third-party terms, policies, or practices

Your use of third-party services is governed by their respective terms and policies.

9. Disclaimers and Warranties

Scout is provided "AS-IS" and "AS AVAILABLE" without warranties of any kind, either express or implied, including but not limited to:

• Warranties of merchantability, fitness for a particular purpose, or non-infringement
• Guarantees of uninterrupted, error-free, or secure service
• Accuracy, reliability, or completeness of content or results
• Freedom from viruses or harmful components

We do not warrant that:

• Scout will meet your specific requirements
• Meetings scheduled through Scout will occur as planned
• The Service will be available at all times
• Defects will be corrected

YOU USE SCOUT AT YOUR OWN RISK.

10. Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW:

• We shall not be liable for any indirect, incidental, special, consequential, or punitive damages
• Our total liability shall not exceed the amount you paid us in the 12 months preceding the claim (or $100 if you use the free tier)
• We are not liable for missed meetings, lost business opportunities, or scheduling errors
• We are not responsible for data loss (maintain your own backups)

Some jurisdictions do not allow limitations on implied warranties or liability for incidental damages, so some limitations may not apply to you.

11. Indemnification

You agree to indemnify, defend, and hold harmless Scout, its affiliates, officers, directors, employees, and agents from any claims, damages, losses, liabilities, and expenses (including legal fees) arising from:

• Your use or misuse of the Service
• Your violation of these Terms
• Your violation of any rights of another party
• Your content or conduct

12. Data and Privacy

Your use of Scout is also governed by our Privacy Policy. Key points:

• We access your Outlook calendar only with your explicit permission
• We store minimal data necessary to provide the Service
• Scheduling sessions expire after 24 hours
• We do not sell your personal information
• You can request data deletion at any time

13. Changes to Terms

We may modify these Terms at any time. Changes will be effective immediately upon posting unless otherwise stated. We will notify you of material changes via:

• Email notification
• In-app notification
• Prominent notice on our website

Your continued use of Scout after changes are posted constitutes acceptance of the new Terms. If you do not agree, you must stop using the Service.

14. Termination

14.1 By You

You may terminate your account at any time by:

• Uninstalling the Scout add-in from Outlook
• Revoking OAuth permissions in your Microsoft account
• Contacting us to request account deletion

14.2 By Us

We may suspend or terminate your access immediately, without notice, for:

• Violation of these Terms
• Suspected fraudulent, abusive, or illegal activity
• Non-payment of fees (for paid plans)
• Prolonged inactivity (90+ days)

14.3 Effect of Termination

Upon termination:

• Your access to Scout will cease immediately
• We may delete your data after 30 days (unless required by law to retain)
• You remain liable for any outstanding fees
• Provisions that should survive termination will continue (e.g., liability limitations, indemnification)

15. Dispute Resolution

15.1 Informal Resolution

Before filing a legal claim, you agree to contact us at support@scoutscheduling.com to attempt informal resolution. We'll work with you in good faith to resolve disputes.

15.2 Arbitration Agreement

If informal resolution fails, disputes will be resolved through binding arbitration rather than court litigation, except:

• Small claims court actions (if qualified)
• Intellectual property disputes
• Injunctive relief requests

15.3 Class Action Waiver

You agree that disputes will be resolved individually, not as part of a class, consolidated, or representative action.

16. Governing Law and Jurisdiction

These Terms are governed by the laws of the State of Texas, United States, without regard to conflict of law principles. You consent to the exclusive jurisdiction of courts located in Parker County, Texas for any disputes not subject to arbitration.

17. Miscellaneous

17.1 Entire Agreement

These Terms, together with our Privacy Policy, constitute the entire agreement between you and Scout.

17.2 Severability

If any provision is found unenforceable, the remaining provisions will remain in effect.

17.3 No Waiver

Our failure to enforce any right or provision does not constitute a waiver of that right.

17.4 Assignment

You may not assign these Terms without our consent. We may assign them freely.

17.5 Force Majeure

We are not liable for delays or failures due to circumstances beyond our reasonable control (natural disasters, pandemics, cyberattacks, etc.).

17.6 No Agency

These Terms do not create any agency, partnership, or joint venture relationship.

18. Microsoft Office Store Requirements

As an Outlook add-in distributed through Microsoft AppSource, Scout complies with Microsoft's Office Store policies. Microsoft may remove Scout from the store if we violate their requirements.